Social media are interactive digitally mediated technologies that facilitate the creation or sharing/exchange of information, ideas, career interests, and other forms of expression via virtual communities and networks. While challenges to the definition of social media arise due to the broad variety of stand-alone and built-in social-media services currently available, there are some common features:
Social media are interactive Web 2.0 Internet-based applications.
User-generated contentsuch as text posts or comments, digital photos or videos, and data generated through all online interactionsis the lifeblood of social media.
Users create service-specific profiles for the website or app that are designed and maintained by the social-media organization.
Social media facilitate the development of online social networks by connecting a user's profile with those of other individuals or groups.